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Privacy Policy

Last updated: [DATE]

This privacy policy explains how VISION ÉPOXY collects, uses, discloses and protects the personal information of visitors to our website.

We attach great importance to the protection of your personal information and we are committed to processing it in accordance with applicable laws, including Law 25 (Quebec) and, where applicable, the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.

1. Personal information collected

We may collect certain personal information when you:

  • fill out a contact form;

  • Make an appointment with us;

  • You are signing up for a newsletter;

  • request a quote or information about our services;

  • Browse our website.

The personal information collected may include:

  • your first and last name;

  • your email address;

  • your phone number (if provided);

  • the name of your company;

  • your website (if provided);

  • any information you choose to send us in a message.

We may also collect certain technical information, such as:

  • your IP address;

  • the type of device or browser used;

  • pages visited;

  • the duration of the visit;

  • certain browsing data via connection cookies or analytical tools.

2. Use of personal information

We use the personal information collected to:

  • to respond to your contact requests;

  • plan and manage appointments;

  • to provide you with information about our services;

  • to provide our services or to execute a mandate;

  • improve our website and user experience;

  • analyze the performance of our marketing pages and campaigns;

  • to ensure the safety and proper functioning of the site.

We only collect the information reasonably necessary for the purposes described above.

3. Consent

By submitting your personal information to us through our website, you consent to its collection, use and disclosure in accordance with this privacy policy.

You may withdraw your consent at any time, subject to certain legal or contractual obligations, by contacting us using the contact details provided below.

4. Sharing of personal information

We do not sell your personal information.

However, we may share certain personal information with third-party service providers when necessary to operate our business or website, for example:

  • Wix (website hosting and forms);

  • appointment booking tools;

  • newsletter/email marketing tools;

  • analytics tools (e.g., Google Analytics);

  • payment processors (if applicable);

  • advertising tools (e.g., Meta Pixel, Google Ads), if used.

These suppliers may process certain data on our behalf and are required to ensure an appropriate level of protection.

5. Accommodation and transfers outside of Quebec or Canada

Our website may be hosted or operated using technology providers whose servers or operations may be located outside of Quebec or Canada.

By using our site, you understand that certain personal information may be transferred, stored or processed in other jurisdictions, where it may be subject to applicable local laws.

6. Cookies and similar technologies

Our site may use cookies and similar technologies in order to:

  • ensure the proper functioning of the site;

  • to remember certain preferences;

  • analyze site traffic and usage;

  • measure the performance of our content or advertisements;

  • improve the user experience.

You can usually configure your browser to refuse certain cookies or to be notified when they are used. However, some website features may be affected.

If we use a cookie consent banner, you will be able to manage your preferences at the time of your visit.

7. Retention of personal information

We retain personal information only for as long as necessary for the purposes for which it was collected, or to comply with our legal, regulatory, tax or contractual obligations.

When the information is no longer needed, we take reasonable steps to securely destroy or anonymize it.

8. Security Measures

We implement reasonable administrative, technical, and physical security measures to protect personal information against:

  • the loss;

  • theft;

  • unauthorized access;

  • disclosure;

  • the modification;

  • misuse.

However, no system offers absolute security, and we cannot guarantee complete protection against all risks.

9. Your rights

Subject to applicable laws, you may have the right to:

  • access the personal information we hold about you;

  • request the correction of inaccurate or incomplete information;

  • withdraw your consent, where applicable;

  • request the removal of certain information, subject to our legal obligations;

  • to file a complaint regarding the handling of your personal information.

To exercise any of these rights, please contact us using the contact details below.

10. Person responsible for the protection of personal information

In accordance with applicable laws, the person responsible for the protection of personal information is:

[Full name]
[Company Name]
Email: [address@email.com]
Telephone: [optional]

11. Links to third-party sites

Our site may contain links to third-party websites, platforms, or services. We are not responsible for their privacy practices and encourage you to review their own policies.

12. Amendments to this policy

We may modify this privacy policy at any time to reflect changes in our practices, services, or legal requirements.

The date of the last update will appear at the top of this page.

13. Contact us

For any questions regarding this privacy policy or how we process your personal information, you can contact us at:

[Full name / company]
[address@email.com]
[tonsite.com]

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